Self Storage FAQs

View our frequently asked questions about self storage in Phoenix, AZ to get the answers you need.

How do I get to StorSpaces at The Grove?

From Indian School Road and Scottsdale Road

  • Go West on Indian School Road to 56th Street

  • Turn Right on 56th Street to Camelback Road

  • Turn Left from 56th Street on to Camelback Road

  • Go West on Camelback Road past the intersection at 44th Street

  • Turn Right at the StorSpaces Monument Sign 

  • You’ve arrived!

From Scottsdale Fashion Square

  • Turn Right from Scottsdale Road on to Camelback Road

  • Go West on Camelback Road past the intersection at 44th Street

  • Turn Right at the StorSpaces Monument Sign

  • You’ve arrived!

From Arizona Biltmore

  • Turn left from 24th Street on to Camelback Road

  • Go East on Camelback Road just prior to the 44th Street intersection

  • Turn Left from Camelback Road at StorSpaces Monument Sign

  • You’ve arrived!

What are the StorSpaces office hours?

The StorSpaces office is open to assist you during the following hours:

Mon: 8:30 AM - 5:00 PM
Tue: 9:30 AM - 6:00 PM
Wed: 9:30 AM - 6:00 PM
Thu: 9:30 AM - 6:00 PM
Fri: 9:30 AM - 6:00 PM
Sat: 8:30 AM - 5:00 PM
Sun: Closed

What are the StorSpaces access hours?

You can access your StorSpaces storage unit daily from 6:00 AM to 10:00 PM, providing you with flexibility and convenience.

Am I required to store long-term?

StorSpaces offers flexible month-to-month lease options. While you can choose to stay with us long-term, there is no obligation to do so.

Store with us for as long or as short as you need.

How do I pay my storage bill?

Paying your storage bill is easy and convenient. Simply pay online using a debit or credit card. You can also set up autopay and manage your StorSpaces account details here on our website. For any billing inquiries, please contact us.

What documentation do I need to rent a StorSpaces unit?

To rent a unit with StorSpaces, you will need a valid government-issued ID, such as a driver’s license, passport, or state ID.

How do I know what size storage unit I need?

To find the perfect storage unit size, use our Size Guide Tool. It will help you determine the best fit based on your storage needs.

What items am I not allowed to store at StorSpaces?

Please do not store perishable items, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.

What does drive-up access mean?

Drive-up access allows you to park your vehicle directly in front of your storage unit for easy loading and unloading. Additionally, the StorSpaces facility features air-conditioned unloading areas for your comfort and convenience.

How many wine cases will fit in my storage unit?

3x3 wine storage unit: Holds up to 12 cases of wine.

3x4 wine storage unit: Holds up to 16 cases of wine.

Will my wine be protected in the event of a power outage?

Yes, Cave á Vin at StorSpaces is equipped with a backup generator to ensure your wine is kept at a consistent 55°F, even during a power outage. This provides peace of mind, even through the unexpected.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Highest Rated Self Storage Choice In Phoenix, AZ

Please browse these answers to some of the most frequently asked self storage questions. We have put together this list in an effort to serve you with the best self storage experience possible. 

We have also provided some self storage tips and tricks to make it easier to pack your unit like a pro. Once you are confident about preparing your items for a self storage unit, check out our size guide to find the perfect fit for your needs.

If you have questions not answered here, please feel free to contact our team. We are always ready to answer your questions and respond to your concerns at StorSpaces at The Grove

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